Your Privacy Is Our Commitment
At 777gq, every piece of your information is protected with the highest level of security — through SSL encryption, secure data storage, and transparent usage policies.
This Policy in Brief
We know that reading long documents written in legal language takes time. So the key points are laid out below in plain language.
Stored with SSL encryption and on secure servers
Your information is never sold to third parties
You have the right to view and delete your own data
Our 24/7 support team is here to help with any questions
Introduction & Scope of Application
777gq ("we", "our", "platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what types of personal information 777gq collects, why it collects it, how it is used, and how it is kept secure.
This Policy applies to 777gq's website, mobile platform, and all related services. By using the platform, you are considered to have given your consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.
This Policy is drafted in accordance with applicable laws and regulations of Bangladesh and may be updated from time to time. Users will be notified appropriately of any significant changes.
The Information We Collect
777gq may collect the following types of information. The purpose of collection is clearly defined in each case, and information is used only for that purpose.
Identity Information
- Full name and date of birth (for age verification)
- Email address provided by the user
- Phone number (optional, for communication purposes)
- Password (stored in encrypted form, never readable in plain text)
Financial Information
- Transaction history — records of deposits and withdrawals
- Mobile number or account details used via bKash, Nagad, Rocket, Upay, or bank transfer
- Records of bonus and reward usage
Usage Information
- Gaming activity logs — which games were played and for how long
- History of betting and sports market usage
- Analytics data on which sections of the platform are used most
Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session-related data (details in Section 08)
- Connection timestamps (Bangladesh Standard Time, UTC+6)
Purpose and Basis for Using Information
Collected information is used only for the following legitimate purposes. 777gq does not use any information beyond these purposes.
Account Management and Security
Creating, verifying, and keeping your account secure is our first responsibility. Using personal identity information, we ensure that each account belongs to a real and eligible individual and that no unauthorized access is occurring.
Financial Transaction Processing
Financial information is used to correctly process your deposit and withdrawal requests. This includes bKash, Nagad, Rocket, Upay, and bank transfers.
Ensuring Responsible Gaming
By monitoring gaming activity, we can identify any signs of excessive play and provide support when needed. This is part of our responsible gaming commitment.
Improving Customer Service
By keeping a history of your support requests, we can provide faster and more effective assistance. This information helps improve the quality of our 24/7 live chat and email services.
Technical Improvement
By analyzing usage patterns, we continuously improve the platform's services, speed, and user experience.
Information Sharing and Disclosure Policy
777gq never sells your personal information to third parties. However, specific information may be shared in the following limited circumstances:
Service Provider Partners
We work with trusted third-party partners for technical services such as payment processing, identity verification, and cybersecurity. These partners are given only the information necessary to provide their specific service and are contractually bound to follow privacy standards equivalent to this Policy.
Legal Obligations
Information may be provided in response to applicable laws of Bangladesh, court orders, or legitimate requests from competent authorities. In such cases, only the information specified by law is provided.
Corporate Changes
Information may be transferred in the event of a business merger, acquisition, or other corporate change. However, the successor entity will also be bound to uphold the protections in this Policy.
International Data Transfers
Due to technical infrastructure, data may sometimes be processed on servers outside Bangladesh. In such cases, international data protection standards apply and the security of the information is ensured.
Data Storage and Security
Multi-layered technical and organizational measures have been put in place at 777gq to ensure the security of your information.
Technical Security Measures
- All data transmissions are secured through SSL/TLS encryption
- Passwords are encrypted using industry-standard hashing algorithms
- Financial data is protected with an additional layer of encryption
- Regular security audits and vulnerability assessments are conducted
- Firewall and anti-malware systems are active at all times
Access Control
Only authorized staff can view your information, and only the information necessary for carrying out their responsibilities. All access is logged and reviewed regularly.
Retention Period
Your information is retained for as long as your account is active and for as long as required afterward to meet applicable legal obligations. Financial transaction records are retained for the period specified under applicable regulations.
Your Rights
Every user of 777gq retains the following rights regarding their own personal information:
Right to Access
You may request a copy of your stored information at any time.
Right to Correction
You may request that incorrect or incomplete information be corrected.
Right to Deletion
Subject to meeting certain conditions, you may request that your information be deleted.
Right to Object to Processing
You may object to marketing communications or certain uses of your data.
To exercise these rights, please contact the support team. We process every request within a reasonable timeframe. Due to certain legal or regulatory obligations, it may not always be possible to delete specific information immediately — in such cases, we will clearly explain the reason.
Protection of Minors
777gq is for users aged 21 and above only. We do not knowingly collect or store personal information from any minor.
We take steps to verify age during the registration process. If a minor's information inadvertently reaches us and we become aware of it, the relevant account and data will be deleted immediately.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Cookies & Tracking Technologies
Cookies and similar technologies are used on the 777gq platform. These are small data files stored in your browser.
Types and Purposes of Cookies
- Essential Cookies: These are necessary to maintain login sessions and ensure security. Without them, the platform cannot function properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand and improve how the platform is used. Data is analyzed in aggregated form and no individual is personally identified.
Cookie Controls
You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Policy Changes and Updates
777gq reserves the right to review and update this Privacy Policy from time to time. This Policy may change due to changes in services, legal requirements, or technical developments.
For any significant changes, a notification will be sent to the registered email address and a clear announcement will be made on the platform. The updated Policy will take effect from the date of publication.
Continued use of the platform after any changes will be considered as your consent to the updated Policy. We recommend checking this page regularly.
The date of the most recent update to this Policy is noted at the top of the page.
Dispute Resolution & Applicable Law
Any dispute or complaint relating to this Privacy Policy will first be addressed through discussion and mutual agreement.
If you have any concerns about the protection of your personal information, please write to us at [email protected]. We will try to respond as promptly as possible.
This Policy has been drafted following the principles of applicable laws and data protection regulations of Bangladesh. If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
Contact Us
If you have any questions or comments about this privacy policy, or would like to exercise your data rights, please contact us.
Privacy Contact
24/7 Live Chat — support is available in Bengali and English. You can submit any privacy-related request directly.
Support is provided 24 hours a day, 7 days a week
How to Submit a Data Rights Request
- Send your request from your registered email
- Write "Privacy Request" in the subject line
- Clearly state what information or action you are requesting
- We will process your request after verifying your identity
Related Policies
Read the pages below to learn about our full policies.